Five housekeeping metrics worth tracking (and three that waste your time)
Kraftize Team · 24 Jun 2026 · 7 min read
Rooms per hour is the headline everyone quotes. It is also the metric most likely to push a team into rework.
Rooms per hour rewards speed and ignores quality, so it quietly funds rework. Pair it with inspection pass rate and it becomes useful again.
Track instead: minutes per room type, inspection pass rate, re-clean rate, time from check-out to ready, and overtime hours per property.
Skip: raw headcount, total hours without room context, and any weekly average that hides the two days a week that actually hurt.
The point of a metric is a decision. If nobody would act differently based on the number, stop reporting it.